FAQ

1. Are DragonFlare Lighters refillable?

Yes! Our lighters are designed to be reusable and refillable. Simply refill your DragonFlare lighter with butane fuel to keep it working for you. Enjoy long-lasting use with proper care.  Please note that the lighters do not come with fuel due to shipping regulations, so you'll need to refill it yourself upon arrival.

2. How long does shipping take?

We ship internationally, and delivery times vary based on your location and the current order volume.

On average, orders arrive within 2 to 8 weeks. Some delays may occur during high-demand periods or due to customs processing.

We appreciate your patience and understanding. Once your order is shipped, you'll receive a tracking number to follow its progress.

3. What payment methods do you accept?

We accept payments via PayPal, which supports various payment options, including credit and debit cards. Pay securely and easily through your PayPal account.

4. Why is my lighter not working?

If your lighter is not working, there could be a few reasons:

- Fuel Issue: Ensure your lighter is properly filled with butane. If the fuel level is low, refill it carefully.

- Clogged Valve: If your lighter is not lighting up, it may have a clogged valve. Try cleaning the nozzle with a cotton swab or gently blowing air through it.

- Wind or Flame Adjustment: Check if the flame height needs adjustment. Some lighters have a flame control knob to set the perfect flame level.